Engaging Our Stakeholders

Engaging with multiple stakeholder groups requires multiple media outlets and approaches, tailored for the various groups. These range in scope and frequency. ICL invests significant efforts  to be accessible to its many stakeholders.  

To engage with the general public, ICL publishes information on mass media as well as social media, through informative video clips on ICL’s activities and products, and through targeted campaigns. To engage with its investors ICL publishes financial reports and holds regular sessions with analysts. It reports on various information requests, including its sustainability policy and ESG performance and practices, via specialized platforms, such as the Carbon Disclosure Project (CDP), Ecovadis,  and others.

The frequency of most disclosures is on an annual basis, excluding financial reports that are on a quarterly basis. Sustainability is disclosed and discussed by ICL mainly through annual Corporate Responsibility Reports (GRI). In addition, to serve local stakeholder groups, ICL reports to Maala – Business for Social Responsibility in Israel and to the Israeli Voluntary Reporting Mechanism for Greenhouse Gases. The company also occasionally publishes various voluntary reports and professional publications on a case by case basis. 

At a local level, ICL’s companies meet their regulatory reporting obligations concerning environmental impact. These requirements include both monthly and annual reports, as well as near-real-time reports for certain activities and events. ICL also communicates internally to engage with employees and managers. Engagement is established in a variety of ways: through an internal website, in several languages, which is the internet homepage of all global employees;  through internal company newsletters distributed by segment, company subsidiary or site level; ; through live and recorded webcasts of the CEO with ICL’s employees on various issues; and finally through an internal e-mail messaging system informing employees about executive appointments and pressing matters such as health or security issues. Of course, certain information is also reflected in the various managerial information sharing panels.

The local communities that are in proximity to ICL’s operating facilities are among the stakeholders with which communication is most intensive. In order to provide transparency and participate in meaningful discussions with these stakeholders, ICL continually invests in and is involved with the local communities in which it operates. ICL participates in various joint Community Forums where it exchanges information and concerns. ICL is also actively engaged with communities in non-formal forums. If issues arise, ICL tries to be as transparent as possible and engage concerned neighbors any time. Through its employees, many of whom are residents of the local communities, the company deepens its understanding of, and commitment to, the local community. As a result of this intensive engagement, ICL obtains in-depth knowledge of the communities’ wide range of needs and concerns. This knowledge informs the Company’s decision-making process.

ICL initiates and participates in various conventions and events with its professional colleagues and stakeholders, especially regarding its products throughout their lifecycle, best practices and more. It also has an ongoing relationship with different academic institutes and welcomes joint research projects that explore everything from product performance to the impact of facilities, including, for example, research to minimize the impact of erosion in mining areas on biodiversity. ICL reports about many of these joint endeavors in this CSR Report.